Written by Stephen Hobbs

Adoption Success, managing and leading, extraordinary experiences

It’s Up for Dialogue: 

Adoption Success: Managing and Leading Delivery of Extraordinary Experiences


In business the way forward in delivery of extraordinary experiences with customers and employees involves Adoption Success. Or else, Fail Fast & Get Out.

From an Adoption Success perspective:

adoption success dialogue seriesScan this drawing …

Sales = Left side = adoption = breathe in = creativity = many to one

Sales through online and offline marketing to sign a legal contract to deliver the product, service and/or experience (PSE) by mobilizing the PSE for application.

Operations = Right side = success = breathe out = innovation = one to many

Operations from application requires mobilizing the managing of identified competency with support of continued improvement and rewards & recognition so value is added and profit realized.

And from a place of complementarity:

Sales and Operations = Left + Right = Adoption Success = breathing = creative process = learn + action


For success to happen there is a need for adoption.
For adoption to happen there is a need for success.
The intention: To have one is to have the other.

Remember … it’s up for dialogue.
Do you agree? Why? Why Not?
Do you have edits? Yes? No?
If yes – What are your edits?

It’s Up For Dialogue … is a series of hand drawings from my journals and creative (play) notes. Some were drawn for website use and others for clients. Each originates from my lived experience as a CEO, employee, entrepreneur, manager-leader, university professor, volunteer, workplace educator and so much more.

You’re invited to add comments including edits (add, delete, alter). If you use it as is and/or with your edits, I would appreciate knowing where and why you used it. That way, WE can continue to assist others in their learn-action. Email to: info@wellthlearning.com

A video description/explanation may accompany the drawing.

Where I knowingly stood on the shoulders of others – I share credit. If I missed the credit, please let me know and I’ll correct the situation.

This work is marked for use in the Creative Commons (cc).

Add comments to this post (below) or send comments/edits to info@wellthlearning.com.

We WELLcome your involvement – as you evolve delivery of extraordinary experiences in the words of your customers.

Image: Handrawn

Yours for the wellth of it,


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 to explore and discover your way to evolve delivery of extraordinary experiences in the words of those involved (employees, customers, friends, community members, etc.)  … Alternatively: email us at info@wellthlearning.com


Title: Adoption Success
(cc) 2004, 2016 (when published)
Author: SWHobbs is Stephen Hobbs, EdD