Monthly Archives: December 2016

Change Challenge Transition

change challenge managing customer experience

Value the fact that ‘Change Surrounds Every Challenge’ … Therefore, guide employees/customers through their frustration in dealing with change. Help each person “transition because of the change.” If employees/customers leave because of the frustration, such action is not a viable employee or customer experience . The cost of employee recruitment/customer on-boarding is much higher than […]

Enlightened Capitalist Press Release


Taking businesses and their leaders to greater heightsVANCOUVER, British Columbia and DENVER, Dec.13, 2016 /CNW/ — Company executives and entrepreneurs looking to take their organizations to a higher-performing, community-focused, and socially-responsible level have a new, comprehensive consulting resource to explore, Enlightened Capitalist. Founded by Carol Wain, an award-winning business transformation consultant, entrepreneur, author, and leadership mentor, […]